Other examples of situations that occur in SEPOMEX.
1. A German friend asked me for modern stamps, from those sold at the post office. Since two of my children were traveling to Germany, with a stop in Mexico City, I asked them to go to the Postal Palace to buy some stamps for my friend. At the selling point, they sold only tuberculosis labels, of course full sheets. Perhaps an error on my part was failing to educate them in the difference between a postage stamp and a label or perhaps abuse or misunderstanding of the person at the postal office to offer them what they truly required.
2. In some offices it is said that they practically only use postal labels with the tariff paid. What I have observed is that that is because the few stamps they have are kept in the safe and the person un charge is not at the moment.
3. In a secondary office, but important in Mexicali, always is full of letters and packages all around. All the time is like this. When I ask they about that, tell me that they always have a lot of work and they are looking to get the best out of it.
4. Whenever I make a stopover at the airport in Mexico City, I try to visit the SEPOMEX post office in Terminal 2. I have noticed several things: (1) they always have stamps, (2) they always have commemorative stamps as well as first day envelopes, (3) they are always busy with something, (4) they have always been courteous and they have treated me very well.
5. Being at the border and buying stamps in different countries for my collection, I opted for an address in Calexico, USA. On many occasions I even receive material from Mexico to that address, which generally takes about two weeks. The material arrives without major problems and has been sent from several points of Mexico.
On the other hand, when I talk about these issues with friends living in the USA, they tell me that they also have problems, maybe different, but important for them. Similarly, friends in France and Germany tell me the same. Even a Frenchman once told me that he was completely distrustful of his country's mail service, but that, as is convenient and cheap, he continues to use it. In Peru and Colombia things are similar, content-discontent is expressed in a similar way.
The blog Northern Lauren describes a situation that the author finds interesting and has experienced in its own right. I want to say that I do not defend SEPOMEX nor judged MEX-POST nor Northern Lauren. But if you watch carefully and check the blog of this British girl, what she is looking for, it’s to highlight interesting cultural aspects. As far as I can see, she is not objective at all, Northern Lauren only describes what she has experienced where she lives it, but only once. Perhaps her experience at this time has not been the best, especially if you have as reference another postal service, perhaps the Royal Mail of Great Britain.
This weekend I was at SESCAL. Several MEPSI members attended; I participate in the meeting of Chapter 1 of MPESI. Several of the attendees, the majority, was the first time I remember talking to them. The interesting thing about that, as almost always happens in these situations, is that we all talk as if we knew each other for years. I only knew Tim, Bubba Bland, David Pietsch, Marc Gonzalez and Mark Banchik. There were 5 more. One issue that arose was the current mail situation in both Mexico and the USA. Although we discussed it at the bar with a beer in hand, the discussion was very short. Something I can comment on this is that they talked about the problems of SEPOMEX from what they have heard than if they had experienced it in their own flesh. Likewise, the comments of the US Postal Service indicated some problems, perhaps similar to those we have in Mexico and those I have heard in other countries.
In conclusion, although we experience a different service than we hope SEPOMEX should offer, let's try to be objective. I do not want to say that I like the service SEPOMEX offers, I think we should criticize it to improve, something that many see as almost impossible. However, I believe that in other countries, users of their local postal services also perceive that their service is different from what they want or want to receive. I have a saying that believe explains many of those cultural differences that Northern Lauren wants to emphasize: human nature is the same everywhere. And that is what we like to improve.
[font="]Saludos,[/font]
[font="]Jorge[/font]
